1. Information We Collect
- Account Information: Name, email address, and gamertag you provide when creating an account.
- Gameplay Data: Game statistics and performance data you upload or generate through the Service.
- Leaderboard Data: Your gamertag and associated gameplay statistics may be included in public leaderboards visible to other users and non-users.
- Payment Information: Processed directly by Stripe — we do not store or have access to your full credit card details.
- Technical Data: IP address, browser type, device information, and pages visited (collected automatically).
- Cookies & Similar Technologies: Set by us and our service providers (Webflow, Wized, Memberstack, Stripe) for authentication, session management, payment security, and analytics.
2. How We Use Your Information
- To provide and operate the Service.
- To personalize your experience and display your stats/dashboards.
- To create and maintain public leaderboards that showcase gameplay statistics.
- To process payments and manage subscriptions.
- To monitor and improve the Service’s performance and features.
- To communicate with you about your account, subscriptions, or updates.
- To comply with legal obligations.
3. How We Share Your Information
- Service Providers: We share necessary information with trusted vendors who help operate the Service (hosting, analytics, payment processing, authentication).
- Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or the safety of others.
- Public Leaderboards: Your gamertag and gameplay data may be made publicly visible on leaderboards. This information can be viewed by anyone, including non-registered visitors, and may be indexed by search engines or shared by other users.
- No Sale of Personal Data: We do not sell your personal information to third parties.
4. Cookies and Tracking
- We and our service providers use cookies and similar technologies for login sessions, payment security, and analytics.
- You can control cookies through your browser settings, but disabling them may limit functionality.
5. Data Retention
- We keep your account data for as long as your account is active.
- If you delete your account, we will remove your personal information within a reasonable time unless required to retain it by law.
- Leaderboard entries may remain visible in aggregate or historical records even if you delete your account.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your personal data.
- Opt out of certain data uses (e.g., marketing emails).
7. Security
- We use reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure.
- No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Children’s Privacy
- The Service is not directed to children under 13.
- Users 13–17 must have a parent or guardian open and manage the account if payments are involved.
- If we learn we have collected personal data from a child under 13 without consent, we will delete it.
9. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- We will notify you of material changes by posting the new policy and updating the “Effective Date.”
10. Contact Us
- For questions about this Privacy Policy, contact us at: support@boxscorelabs.com
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